COMPASS PLUMBING PRIVACY POLICY

Effective Date: July 24, 2025

Information We Collect

Compass Plumbing collects personal information when you schedule services, request estimates, or communicate with us. This may include your name, phone number, email address, service address, and payment information.

How We Use Your Information

We use your information to:

Schedule and manage your plumbing service appointments
Send appointment confirmations, reminders, and service updates
Process payments and maintain service records
Respond to your questions and provide customer support
Improve our services and customer experience

SMS/Text Messaging

When you provide your phone number for appointment notifications, you consent to receive text messages from Compass Plumbing regarding your scheduled services. These messages may include appointment confirmations, reminders, technician arrival notifications, and service updates.

Important SMS Privacy Commitment: We DO NOT share your mobile phone number or SMS opt-in information with third parties for marketing or promotional purposes. Your mobile information will only be shared with subcontractors providing direct customer service support for your plumbing services.

Message frequency varies based on your scheduled appointments. Message and data rates may apply depending on your mobile plan. You can opt-out anytime by replying STOP to any message.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

Service technicians assigned to your appointments
Payment processors for billing purposes
Legal authorities when required by law
Service providers who assist with customer support (under strict confidentiality agreements)

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

Your Rights

You have the right to:

Access and review your personal information
Request correction of inaccurate information
Opt-out of SMS communications by replying STOP
Contact us with privacy concerns

Contact Us

For privacy questions or to exercise your rights:

Compass Plumbing
Phone: (727) 717-0590
Website: compassplumbers.com
Email: info@dompassplumbers.com
Address: 7909 Leo Kidd Ave, Port Richey, FL 34668

This Privacy Policy may be updated periodically. Changes will be posted on our website.

This privacy policy outlines how Compass Plumbing LLC collects, uses, and protects your personal information. We are committed to safeguarding your privacy and ensuring that your data is handled in accordance with applicable laws and regulations.

Our policy covers various aspects of data management including the types of information we collect, how we use it, and your rights regarding your personal data. We encourage you to read this policy carefully to understand our practices and your options.

Information We Collect

Compass Plumbing LLC collects various types of information to provide better services to our customers. This includes personal details such as your name, contact information, and service history, which are essential for delivering tailored plumbing solutions.

Additionally, we may gather technical data such as IP addresses and browsing behavior to improve our website functionality and user experience. This information helps us understand how our services are used and how we can enhance them for our customers.

How We Use Your Information

Your information is used primarily to provide and improve our plumbing services. We utilize your data to communicate with you, process service requests, and send important updates regarding your account or our services.

Moreover, we may use aggregated data for marketing purposes, ensuring that we target our promotional efforts effectively. Your personal information will never be sold or shared with third parties without your explicit consent, maintaining our commitment to your privacy.

Your Rights and Choices

As a user, you have rights regarding your personal data, including the right to access, correct, or delete your information. Compass Plumbing LLC respects these rights and provides you with the means to manage your data preferences.

If you wish to exercise any of these rights, please contact us directly. We are dedicated to ensuring that your requests are handled promptly and in compliance with applicable data protection laws.

If you have any questions or concerns regarding our privacy policy or how we handle your personal information, please do not hesitate to reach out. Our team is here to assist you and ensure your privacy is respected.

You can contact us via email at jamesc@compassplumbers.com or call us at (727) 761-2154. We value your feedback and are committed to addressing any issues you may have regarding your privacy.

Privacy-Policy

COMPASS PLUMBING PRIVACY POLICY

Information We Collect

How We Use Your Information

SMS/Text Messaging

Information Sharing

Data Security

Your Rights

Contact Us

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Services

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Privacy Policy of Compass Plumbing LLC

Information We Collect

How We Use Your Information

Your Rights and Choices

Contact Us for Privacy Concerns