Terms-Of-Service

COMPASS PLUMBING TERMS OF SERVICE

Effective Date: July 24, 2025

Acceptance of Terms

By scheduling services with Compass Plumbing, visiting our website at compassplumber.com, or providing your contact information, you agree to these Terms of Service.

Services

Compass Plumbing provides residential and commercial plumbing services in New Port Richey, Pasco County, and surrounding areas including emergency repairs, leak detection, water heater installation/repair, drain cleaning, and water treatment solutions.

SMS/Text Messaging Terms

By providing your mobile phone number, you expressly consent to receive text messages from Compass Plumbing regarding your scheduled plumbing services. These messages include appointment confirmations, reminders, technician arrival notifications, and service updates.

Message Frequency

Message frequency varies based on your scheduled appointments and service needs. You may receive 1-3 messages per scheduled service appointment.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier plan. Compass Plumbing is not responsible for carrier charges.

Supported Carriers

Our SMS service works with major carriers including Verizon, AT&T, T-Mobile, Sprint, and other participating carriers. Service may not be available on all carriers.

Opt-Out Instructions

You can stop receiving text messages at any time by:

  • Replying STOP to any message
  • Calling us at (727) 717-0590
  • Emailing us at jamesc@compassplumber.com

After sending STOP, you will receive one final confirmation message.

Help Instructions

For help with text messages, reply HELP or call (727) 717-0590.

Device Requirements

You must have a compatible mobile device to receive messages. We are not responsible for delayed or undelivered messages due to device or carrier issues.

Service Terms

Appointments

  • Appointments are scheduled based on availability
  • 24-hour notice required for cancellations
  • Emergency services available with additional charges
  • Service estimates provided before work begins

Payment

  • Payment due upon completion of services
  • We accept cash, check, and major credit cards
  • Late payment may result in collection actions

Warranties

  • We warrant our workmanship for [X] days from completion
  • Manufacturer warranties apply to parts and equipment
  • Warranty does not cover normal wear or customer misuse

Liability and Disclaimers

Service Limitations

  • Services subject to local permits and regulations
  • Some repairs may require additional work discovered during service
  • We are not responsible for pre-existing conditions

Limitation of Liability

Our liability is limited to the cost of services provided. We are not liable for indirect, consequential, or punitive damages.

Privacy

Your privacy is important to us. Please review our Privacy Policy at compassplumber.com/privacy for information about how we collect, use, and protect your personal information.

Modifications

We may update these Terms of Service periodically. Changes will be posted on our website with an updated effective date.

Governing Law

These terms are governed by Florida state law and local regulations in Pasco County.

Contact Information

Compass Plumbing
Phone: (727) 717-0590
Website: compassplumber.com
Email: jamesc@compassplumber.com
Address: 7909 Leo Kidd Ave, Port Richey, FL 34668

For SMS-related questions or issues, call (727) 717-0590 during business hours.

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